At Grivany, we believe every accessory should arrive as beautifully as it left our hands. We work hard to ensure your orders are packed with care and delivered to you on time.
1. Processing Time
All orders are prepared and shipped within 1–3 business days after payment confirmation. During sales or holiday seasons, processing times may be slightly longer.
2. Shipping Methods & Estimated Delivery
We offer the following options:
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days
Delivery times are estimates and may vary depending on your location, carrier performance, and unforeseen circumstances.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and the weight of your order. Enjoy free standard shipping on orders over [insert amount].
4. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number so you can follow its journey to your doorstep.
5. International Shipping
We ship worldwide! Please note that international customers are responsible for any customs duties, taxes, or additional charges that may apply in their country.
6. Lost or Damaged Items
If your package arrives damaged or is lost in transit, please contact us at grivany@support.com within 7 days of the expected delivery date so we can assist you promptly.
7. Contact Us
For questions regarding your order or our shipping policy, you can reach us at:
📧 grivany@support.com
📞 +55 47 9 9967-0548
At Grivany, your style is our priority — from the moment you click “buy” to the moment your accessory arrives in your hands.